Meet Our Executive Team
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| Michael Mansoor | Executive Chairman |
| John D. Orr | Chief Executive Officer |
| Hugh Boyle | Chief Risk Officer |
| Tom Crawford | Managing Director, Retail Banking & Wealth Management |
| Mark Young | Managing Director, Corporate Banking |
| Annette Phillips | Managing Director, Human Resources |
| Richard Rice | Treasurer |
| Francesca Shaw | Chief Financial Officer |
| Mahes S. Wickramasinghe | Chief Administrative Officer |
Executive Leadership Team
| Ian Chinapoo | Managing Director, Trinidad Operating Company |
| Kyomi Daniel | Chief Accountant |
| Daniel Farmer | Managing Director, Barbados Operating Company |
| Donna Graham | Chief Auditor |
| Ella Hoyos |
General Counsel |
| Clovis Metcalfe | Managing Director, Jamaica |
| Minish Parikh | Managing Director, Operations - Regional |
| Rolf Phillips | Managing Director, Retail Banking |
| Peter Steenveld | Chief Marketing Officer |
| Managing Director Dutch Caribbean |
Michael Mansoor
Michael Mansoor is the Chairman of FirstCaribbean International Holdings. He was previously president and CEO of CIBC West Indies Holdings. He is a chartered accountant and former partner at Ernst & Young in Trinidad and Tobago and has an extensive background in corporate finance and planning. He held senior executive positions with the ANSA McAl Group and was also an independent Senator of the Republic of Trinidad and Tobago from 1987 to 1995. During his tenure in the Senate, he was often involved in legislation related to economic, finance and general business development. In 1966, he was awarded the Open Island Scholarship in languages for being top student in Trinidad. He then studied in Canada, receiving the Chartered Accountant designation in 1972, and an MBA from the University of Western Ontario in 1974, and was placed on the Dean's Honour List.
John D. Orr
John D. Orr was named Chief Executive Officer of FirstCaribbean International Bank in May 2008. Prior to this, he spent 13 years holding increasingly senior roles at CIBC and CIBC World Markets in Toronto, culminating as Executive Vice President and Managing Director, Head of International Retail Banking and Deputy Head of Corporate Development. In his role as Head of CIBC's International Retail Banking operations, Mr. Orr was responsible for CIBC's Caribbean and Asian businesses. CIBC Caribbean is active in the fund and trust administration markets, with operations in the Cayman Islands and The Bahamas, while CIBC Asia is a provider of banking and investment management services for high net worth individuals. As Deputy Head of Corporate Development, he played a key role in a number of large transactions for CIBC including the acquisition of Barclays' ownership stake in FirstCaribbean at the end of 2006. Previously, Mr. Orr was CEO of Amicus Bank, which has more than 2.1 million retail banking clients across Canada. He also held a number of positions in the investment and merchant banking units of CIBC World Markets. In addition to his executive responsibilities, he is a member of the board of directors of FirstCaribbean International Bank, CIBC Bank and Trust Company (Cayman) Ltd, and CIBC Trust Company (Bahamas) Ltd. Mr. Orr received a BA Economics and a Masters of Business Administration from the University of Western Ontario in London, Ontario, and a law degree at Dalhousie University Halifax.
Hugh Boyle
Hugh is a banking executive with more than 25 years of experience who has held senior roles in the United States and abroad. His areas of expertise are well documented as they relate to Banking and Risk Management issues to Commercial and Investment Banks. Hugh has also worked closely with a variety of Corporations, Governments, Finance Companies, Mutual Funds, Hedge Funds, and Venture Capital companies.
He is a former Vice-President in the Credit Department of Goldman Sachs & Co. where for twelve years his responsibilities included risk managing Goldman’s Financial Institutions, Latin America/Emerging Markets, Investment Banking, and Capital Markets trading activities, as well as assisting in the Counterparty risk management of the Company’s Corporate and Commodities businesses.
From 1999-2003, Hugh worked at Lehman Brothers Inc. as Senior Vice President and Regional Credit Manager for the Americas where he managed all of the Firm’s credit risk in North and South America. His leadership saw the development of more robust analytical tools, improvements in risk policies and procedures and more effective integration of risk limits into the front-end businesses. More recently, Hugh has worked as Senior Vice President and Chief Risk Officer, Treasury Division for Washington Mutual and as a Consultant to a variety of financial institutions. He holds Bachelor and Master of Science Degrees from Pennsylvania State University and has published in a number of academic journals.
Ian Chinapoo
Ian joined FirstCaribbean in 2004 as Director of Origination for the Southern Caribbean. In 2005, he went on to head the regional Capital Markets business. Having significant experience in Investment Banking, Ian was recruited from Citigroup, where he held the post of Business Head of Citigroup's Global Corporate and Investment Bank in The Bahamas. Previous roles include Vice President / Senior Transactor in Capital Markets for the Caribbean and Central Americas region at Citibank International in Miami and Vice President with responsibility for Structured Finance and Product Development while at Citibank Trinidad. He has a Bsc in Accounting (First Class Honours) from the University of the West Indies and has tutored and lectured in the MBA, Advanced Diploma and CIMA programmes at UWI's Institute of Business in Trinidad from 1996 to 2000.
Tom Crawford
Tom Crawford's 30-plus years of banking experience includes positions in the Regional Credit Risk Management Office of CIBC Commerce Court in Ontario, and Vice President, Commercial and Retail in CIBC Cayman Islands prior to the formation of FirstCaribbean International Bank. Prior to his current position as Managing Director, Retail Banking & Wealth Management, Tom was responsible for Retail Banking for the Central Caribbean and later Premier Banking.
Tom holds a number of qualifications in the field of banking and Finance, including a degree in Business Administration from the University of Windsor in Canada. He held a fellowship in Canadian Banking from Institute of Canadian Bankers, and has gained certification from the Canadian Securities Institute. Awarded the Robert Morris and Associates Certificate in Credit Analysis and Structuring, Tom holds certification in Anti Money Laundering and Proceeds of Criminal Conduct.
Mark Young
Mark Young has worked for over 19 years for FirstCaribbean International Bank and Barclays Bank PLC with 8 years experience across the U.K. and in the Channel Islands and the remainder in the Caribbean. Mark was Country Manager for the Turks and Caicos Islands from 1998 to 2001, Head of Corporate Banking and Country Manager for the British Virgin Islands from 2001 to 2003, Business Development Manager from 2003 to 2004, Director Corporate Finance from 2005 to 2008, Director of Origination, Investment Banking in 2009 and currently Managing Director, Corporate Banking based in Barbados.
In his current role, Mark is responsible for leading the entire Corporate Banking business across all 17 Caribbean countries.
Kiyomi Daniel
Kiyomi Daniel began her career with FirstCaribbean International Bank in October 2002. Her most recent appointment within the Bank was to the role of Chief Accountant. In this position, Kiyomi has full responsibility for the financial accounting and public reporting of the Bank and all its subsidiaries.
A highly-trained accounting professional, she has several years of experience—both managerial and in the financial services industry. In 1995, Kiyomi received her ACCA designation. Also, she holds a Bachelor of Science degree in Accounting from the University of the West Indies.
Prior to joining FirstCaribbean, Kiyomi was Assistant Vice President, Finance at Citibank Trinidad and Tobago.
Daniel Farmer
Daniel Farmer was born in Barbados. He received his early education on the island and in the USA, thereafter holding his qualifications in International Finance. He started his career in Barbados with Citicorp Merchant Bank Limited (Citigroup), managing the corporate bank in Barbados. He was later promoted to Corporate Bank Head for the non branch territories in the Caribbean (Barbados, Eastern Caribbean, Guyana, Suriname and Belize).
Daniel joined the Simpson Group of Companies in 2006 as the group’s Vice President of Treasury and overall Group director. During his tenure, he oversaw three large successful acquisitions, which lead to the formation of the SOL group. He was also responsible for the centralization of treasury management function.
Daniel joined FirstCaribbean International Bank in February 2010 as Managing Director for the Barbados Operating Company.
Donna Graham
Donna comes to FirstCaribbean International Bank following successful careers in both the private and public sectors in Canada. She worked as a Management Consultant from 1999-2002 at the Canadian firm of McKinsey & Company where she developed business strategies for a number of Fortune 500 Companies across multiple sectors, including Financial Services.
Donna joined CIBC in 2002 to develop an internal Strategic Consulting group for the Retail Bank. In that role she served clients across all the retail businesses and assisted them with strategic challenges ranging from product development to distribution, organizational design and cost cutting initiatives. In addition, her accountabilities included selection of employees with senior management potential and their training and development. Donna moved into the position of Vice President, Internal Audit, CIBC Retail Markets, Wealth Management and Retail Operations in 2004. Under her guidance, an Employee Retention Strategy was designed and rolled out to the division. She was also at the forefront of a number of innovative approaches to auditing such as Integrated Audit, and Continuous Auditing and Monitoring. The integrated audit approach is designed to transcend the traditional siloed approach to management of products and identify risk that may reside in the handoffs between these siloes. The approach also identifies ways to improve communication among business line leaders and achieve efficiencies in the end to end process. Continuous Monitoring and Auditing is the method of ongoing monitoring and auditing of the strength of business controls using data rather than in field observations such that efficiencies are gained from a time and cost perspective while coverage and responsiveness are enhanced.
She holds Bachelor and Masters Degrees from the University of Toronto and a Masters in Business Administration with Distinction from York University, Toronto. She is the recipient of several academic and national awards.
Ella Hoyos
Ella received her early education at Hampton School, Jamaica. She holds a Bachelor of Laws (LLB) degree from the University of the West Indies and the Legal Education Certificate from the Norman Manley Law School. She successfully pursued post-graduate studies at the University of Wolverhampton where she gained a Masters in International Business Law in 2002. She was also a member of the first cohort of the FirstCaribbean Executive Leadership Training Programme at the prestigious Wharton Business School.
Ella joined FirstCaribbean in 2004, following a successful career with the legal firm Chancery Chambers, where her practice covered international business law, corporate law and financial services law. In that role, Ella also had primary responsibility for the legal work associated with the establishment of Caribbean Integrated Financial Services Ltd (CarIFS), the Barbados inter-bank switching system, Barbados Automated Clearing House Services Inc. (BACHSI), the local automated clearing house for the settlement of cheques, and the Barbados Bankers Association. She was also involved in a project led by the US firm of Holland & Knight geared at the Harmonization of Caribbean Stock Exchanges which fostered new securities legislation and the establishment of the Central Securities Depositories in the region.
She has presented various papers on governance, the impact of e-commerce on business, codes of conduct, amongst others. She is a member of the Barbados and Jamaica Bar Associations and the Society of Trust and Estate Practitioners.
Clovis Metcalfe
Clovis Metcalfe is a 35 year veteran of the bank, and serves in the role of Managing Director in Jamaica. As well as overseeing the bank's day-to-day operations in Jamaica, Mr. Metcalfe plays a key role in managing the bank's relationships with the Jamaica government, Regulators and key large customers.
Mr. Metcalfe has served FirstCaribbean in several leadership capacities throughout his banking career. These have included areas of branch management and Corporate Credit. His wealth of knowledge and experience has therefore made him an ideal candidate to serve in this capacity, having served more recently as Head of Corporate Banking in Jamaica. Mr. Metcalfe is the recipient of numerous awards for service excellence, including FirstCaribbean's Player of the Series Award for 2006. He was also recognised as CIBC Jamaica's ‘Employee of the Year' in 1986 and won the ‘Annual Achievers Award' in 2001. He also received the ‘President's Award', a prestigious award reserved exclusively for the top five percent of CIBC Achievers worldwide.
Minish Parikh
Minish brings to FirstCaribbean over 21 years of global commercial banking experience, including 10 years in senior executive leadership positions with high performing teams in emerging markets across different geographies.
He began his career in his homeland of India as a banking executive at the State Bank of India, and, over the next several years, served in key leadership roles in the financial services sector. These included Divisional Head of Corporate Operations at the National Bank of Oman, where he led the transformation of its corporate operations across three major banking jurisdictions.
In 2003, Minish continued his outstanding track record in the banking industry in the Caribbean, traveling to Jamaica to lead the operations and technology projects and staff at a major banking institution within the sector.
Known for his leadership strengths in strategic planning, corporate performance management, productivity improvement, process improvements among other attributes, Minish was welcomed into the FirstCaribbean Leadership team as Executive Director, Operations-Regional in 2007, where he continues to lead the bank's operational transformation across its 17-country footprint.
Annette Phillips
Annette is a seasoned Human Resources Executive with over twenty years’ experience, whose range of expertise includes project management, employee relations, performance and talent management, policy design, succession planning and coaching.
A certified public accountant, Annette holds a Bachelor of Business Administration from the University of Texas at Austin. In the early stages of her career, she worked at the International Headquarters of Ernst & Young, serving as Director of Human Resources. While there, she was instrumental in recommending and implementing the re-design of the employee incentive compensation programme and delivered solutions to member firms in developing countries on the implementation of their HR processes, including career programmes, resources planning, learning and development, along with other initiatives.
Prior to joining FirstCaribbean, Annette joined CIBC in 2000. She served as Head of HR, USA and thereafter Head of HR, North America, CIBC World Markets. In 2006, she was promoted to Vice-President, Human Resources, CIBC Wholesale Banking, Risk Management and Corporate Development.
Rolf Phillips
Rolf Phillips has more than 25 years of diverse banking experience. He previously served as General Manager of FirstCaribbean's Mortgage business within Retail Banking. During his career with the Bank, he also held senior roles as Sales & Performance Director of Wealth Management and as Managing Director. Rolf's career began with Barclays Bank PLC in 1980 and served in a number of retail roles with that Bank in Antigua, Grenada and The Grenadines. He also held senior positions in Barclays' retail and international banking units.In addition, Rolf was a key player in the core team, which launched FirstCaribbean's International Banking business in the region. He is credited for building an established track record of outstanding financial results, particularly in the Residential Business segment of FirstCaribbean's Retail business.
Richard Rice
FirstCaribbean is pleased to be leveraging the experience of over 20 years which Richard Rice brings through his appointment as Treasurer.
Richard has led a successful career in the financial services industry having held several key positions in the sphere of capital markets with institutions including Bank of America and the Toronto Dominion Bank. At Bank of America Richard served as Vice-President, Derivatives Trading, while prior to this, he held senior positions in the Corporate and Investment Banking Group at Toronto Dominion Bank.
Since 2000 Richard has been a senior member of the financial products trading business within CIBC’s Wholesale Bank in Toronto, charged with the responsibility of generating trading profit by leveraging client transactions and formulating proprietary trading strategies.
During this time, Richard was able to foster relationships with major business partners to grow key client relationships by generating trade ideas and recommendations, providing market commentary, and structuring transactions to satisfy client hedging requirements.
He holds a Business Administration degree from Brock University in St Catharines, Ontario, Canada.
FirstCaribbean’s Regional Chief Financial Officer brings with her valuable insights, deep relationships and a strong network within CIBC, having spent nearly two decades of her banking career with the parent company.
Francesca received her formative education from the University of Toronto, where she gained a Bachelor of Commerce degree and is also a chartered accountant.
Having worked at the chartered accounting firm, Ernst and Young during the early part of her career, Francesca’s career path later led her to CIBC. She would spend the next 19 years in various senior roles, ranging from running retail lending businesses, the Canadian project office and finance.
After her secondment to several key initiatives, Francesca returned to her roots in Finance when she rejoined as the Chief Accountant in 2004. During her 5 years in this role Francesca was at the centre of managing through several of the most challenging times that CIBC has had to face in its long history. Additionally she was involved in the integration and consolidation of FirstCaribbean into CIBC following the purchase by CIBC of Barclays’ interest. Francesca continues to leverage her expertise with FirstCaribbean’s Finance department, which she officially joined in early 2010.
An advocate of community involvement she has devoted her spare time to supporting the work of United Way of Toronto, the preeminent social services fundraising organization in Canada, for which she volunteered for over 20 years, taking on increasingly senior roles, including being on the Board of Trustees and the Chair of the Community Impact arm of the organization.
Peter Steenveld
Mr. Steenveld is a senior Marketing professional with over 21 years of Financial Services Marketing experience and an excellent record of achievement in Marketing, Database Marketing, Customer Relationship Management, and Marketing Intelligence.
His most recent position was with LaSalle Bank, a subsidiary, until recently, of ABN AMRO, in Chicago, Illinois, USA, where he was Senior Vice President Marketing/Marketing Intelligence. He was responsible for LaSalle's analytics-driven direct, email, event-driven, and real-time multi channel marketing programmes designed to profitably acquire, cross-sell, and retain customers.
Mr. Steenveld also led the corporation's strategic customer insights, business intelligence, marketing research, and customer campaign analytics to support the company's strategic decision making, development of new initiatives, and customer experience enhancements. Prior to LaSalle, he was Assistant Vice President/Business Marketing Manager and also a Micro-Marketing Manager with The First National Bank of Chicago.
He holds a Bachelor of Business Administration, Finance from Loyola University, Chicago. While at ABN AMRO, he was a four-time winner of that company's Horizon Award. This award recognizes individuals for their outstanding efforts to enhance ABN AMRO globally.
Mahes S. Wickramasinghe
With more than two decades of service in various industries, including the financial services sector, Mahes brings diverse international experience in finance, audit and risk management, as well as business operations, to FirstCaribbean International Bank.
He began his career as a Chartered Accountant in his homeland, Sri Lanka. Over the next decade he continued to hone his skills in industry, serving in key roles including Group Financial Controller with the Stafford Group of Companies in Sri Lanka; a member of the Audit Practice of Arthur Andersen first as an Audit Manager in Bermuda and then in Toronto where he was admitted to the partnership in 1994. He joined the CIBC Group in 1995 as Head of Audit for Europe and Asia as part of the CIBC World Markets team. In 1998, he was charged with the responsibility of restructuring the Corporate Security function at CIBC, where he was instrumental in creating new processes to govern the bank's exposure to fraud and external attacks and to focus on asset recovery, a duty successfully performed. He then served as Senior Vice-President and Chief Administrative Officer, CIBC Retail and Small Business Banking.
Other highlights of his career include his appointment to Chief Financial and Administrative Officer of Amicus Financial Group of CIBC in 2001; his appointment as Head of Audit and Risk Management at Bell Canada Enterprises in 2003 and then as Senior Vice-President, Corporate Performance at Bell Canada Enterprises. In 2006, he was appointed Executive Vice-President Bell Aliant.
Mahes is a member of the Institute of Chartered Accountants, Sri Lanka and the American Institute of Certified Public Accountants and a Fellow of the Chartered Institute of Management Accountants, UK.
Pim van der Burg is Managing Director Dutch Caribbean for FirstCaribbean Bank since 2008.
Prior to this he held a variety of international senior positions within the Dutch banking group, ABN AMRO, in the areas of Corporate and Investment Banking and Wealth Management.
For that bank he was responsible for implementation of the Transactional Banking concept in the Latin American region with a focus on the eastern part of South America and the Caribbean basin, and for the sale of the ABN AMRO businesses in the Dutch Caribbean. After the acquisition of the international activities of ABN AMRO in the region by FirstCaribbean International Bank in 2006, Pim joined FirstCaribbean and was responsible for the integration of the acquired organization within the FirstCaribbean group.
Pim van der Burg received a Law degree in business and civil law at Erasmus University Law School in Rotterdam, The Netherlands. He also participated in the Strategic Management in Banking program at INSEAD, Fontainebleau and is a graduate of the FirstCaribbean Executive Education program at the Wharton School of the University of Pennsylvania.
